Professionals in the manufacturing space—no matter their company’s size or product—are challenged to figure out how to turn manufacturing intelligence into a competitive advantage. An advantage that helps them gain greater speed and scale while also excelling at improved customer experiences for expanded revenue. That means powering revenue growth with managed IT service and solutions […] Read more
Maintaining a high level of customer service and procedures is a critical test for most organizations. For a leading food manufacturer of fresh dips and spreads serving the U.S., Europe and Australia, delivery is critical because of its global reach. The challenge Bell Techlogix used its expertise to partner with this company to create a […] Read more
When you are a global defense contractor, maintaining a sophisticated service desk configuration is vital to operations. In this fast-paced, high-security industry, this client delivers integrated solutions for the global communication market along with support for a variety of aircraft and ground systems for military government and commercial customers. Based in New York, the contractor […] Read more
Business leaders and CIOs in manufacturing are facing a significant change today—and it’s mainly defined by ever-changing challenges to growth and opportunities to improve quality. Driving the turning point are the many opportunities to grow revenue and improve operations, versus the challenges of continually improving the speed, scale, and simplicity of manufacturing operations. In fact, […] Read more
Businesses must continue to be vigilant about cybersecurity in 2019, according to a recent report compiled by the Information Security Forum (ISF), an independent non-profit association of leading organizations around the world. The organization releases its ISF Threat Horizon series of reports each year aimed at senior business executives and information security professionals. The recent […] Read more
Key takeaways from Service Excellence and Analytics Driving Digital Transformation, a BrighTALK webinar event presented by Bell Techlogix. When making an investment in service excellence analytics, your first task is to identify the result your company wants to achieve. What is your overall goal? To improve IT efficiency To identify opportunities for automation and lean […] Read more
Take advantage of a 30% discount at registration, courtesy of Bell Techlogix. The fifth annual Indy Big Data technology conference takes place Wednesday, September 26, 2018 at JW Marriott, Indianapolis with a theme that’s sure to whet the appetites of the more than 1,000 industry leaders scheduled to attend. Big Data: A Maze of Opportunity […] Read more
Visit with Bell Techlogix at our Indiana IT Symposium booth or schedule a private meeting. The 9th Annual Indiana IT Symposium returns to Indianapolis September 12, 2018. This one-day, executive-level event at the Indiana Convention Center is the region’s major gathering of leaders, professionals and academics working in the field of information technology. To stay […] Read more
Key takeaways from Service Excellence and Analytics Driving Digital Transformation, a BrightTALK webinar event presented by Bell Techlogix. When you are ready to address your analytics goals, you typically look to your data. Once your trusted, transparent data sources are defined and shared with your stakeholders, you correlate as much of that data as possible, […] Read more
Key takeaways from Service Excellence and Analytics Driving Digital Transformation, a BrighTALK webinar event presented by Bell Techlogix. IT Service Management and Analytics help organizations implement and accelerate digital transformation. To manage this change effectively, start by accessing your current state of analytics maturity. A good rule of thumb is to notice whether or not […] Read more