IT MANAGED SERVICES & SOLUTIONS

Leadership

executive leadership

Ron S. Frankenfield

Chief Executive Officer

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Ron S. Frankenfield

Ron oversees the company’s direction and strategy to deliver world-class IT services to customers. Ron joined Bell Techlogix in 2016 and brings more than 30 years of global outsourcing services and executive management experience to his role. Under Ron’s direction, Bell Techlogix has earned industry-wide acclaim for its tailored approach to managed services. Prior to joining Bell Techlogix, Ron was president of the Unisys Enterprise Global Services business where he had overall leadership responsibility for strategic direction, delivery operations, and clients worldwide. Ron has held executive positions at SAP and Egenera, a privately held virtualization company. Ron is a graduate of Montclair State University with bachelor’s degree.

Chris Avery

Chief Technology Officer

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Chris Avery

Christopher Avery is an accomplished technologist and innovator, assisting in all aspects of IT Services from design, implementation, and ongoing operations of the latest technologies provided by leading OEM manufacturers such as Microsoft, Apple, and Cisco for over 20 years. As the Chief Technology Officer of Bell Techlogix, Chris works closely with operational leaders to ensure that technology is utilized cost-effectively and drives innovation across our clients.  Additionally, he is responsible for our Cyber-Security and ServiceNow team. He leads a talent-rich team of engineering resources dedicated to delivering secure IT operations for Bell Techlogix and our clients. Chris works with our clients to build strategic roadmaps, host innovation sessions, and implement technology.

Donald R. Roessler Jr.

Chief Financial Officer

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Donald R. Roessler Jr.

As Chief Financial Officer, Don is responsible for the finance, accounting, and treasury functions of Bell Techlogix, including working capital management, investment evaluation, expense management, and maintaining a strong control environment to drive sustained company growth and profitability. Don led the selection, testing, and implementation of a company-wide ERP and developed client centric tools to increase effectiveness across all business units.  Don joined Bell Techlogix in 2018 and has over 30 years of experience in executive financial and operational roles within the information services and technology industry. He has been responsible for all areas of accounting, financial planning and analysis, corporate financial management, investor relations, and deal pricing. Prior to Bell Techlogix, Don was Vice President of Finance at Unisys Corporation, supporting several major business units. Don holds a Bachelor of Science and a Master of Business Administration from Villanova University School of Business.

Timothy Wheeler

Vice President of Cloud and Infrastructure Services

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Timothy Wheeler

Tim has over 20 years of experience delivering IT solutions and currently manages Infrastructure Services for Bell Techlogix, including Digital Command Center, Cloud Services, Workstation Management, Mobility and Engineering. Since joining Bell Techlogix, he also served as the Director of Engineering Services, where he designed and delivered transformational projects, and contributed to the growth of the organization through business development. He previously held a position as a Network Engineer for a medical informatics firm, where he designed transformational solutions for a computer manufacturer. In addition, he built a systems integration firm specializing in audiovisual automation. Tim holds a degree from Ivy Tech College as well as industry-leading certifications from Cisco, Microsoft, and VMWare. He leverages his broad industry experience in building processes for managing complex environments, providing infrastructure operational excellence, and leveraging leading automation technologies with cloud strategies to maximize the most value for our clients.

 

Michelle Fleming

General Counsel

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Michelle Fleming

As General Counsel, Michelle is responsible for the legal function at Bell Techlogix, with a key focus on drafting, reviewing, and negotiating commercial contracts.  Michelle also provides direction on compliance, ranging from privacy to labor law.  The mission of the legal function at Bell Techlogix is to blend high performance with high integrity and sound risk management.  Michelle joined Bell Techlogix in 2021 and brings over 15 years of global in-house legal experience in the technology space.  Prior to joining Bell Techlogix, Michelle was Associate General Counsel for Sangoma, providing legal support in the unified communications industry.  She also led the HR team for over 2 years. Prior to that, Michelle served as the General Counsel for Digium Inc., a privately held unified communications company. Michelle has a bachelor’s degree from the University of North Alabama and a J.D. from Cumberland School of Law. She serves on the Board of Directors for The Road Recovery Foundation Inc.

Jason Cooper

Director of Service Desk Services

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Jason Cooper

As the Director of Service Desk Services, Jason is responsible for operational delivery across all Bell Techlogix Service Desk clients, as well as running critical ITIL, Cross Functional and Training services. Jason joined Bell Techlogix in Client Services in 2017 and recently took over responsibility for the Service Desk in early 2022.  He has worked in the managed services industry for over 20 years at HCL and Unisys in various roles in the Service Desk, Field Services, Global Initiatives, Project Management, Business Excellence and Tools. Jason has a degree in computer and electronics from Alfred State College.

Scott Vogel

Senior Vice President of Client Services and Sales

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Scott Vogel

As Vice President of Client Services & Sales for Bell Techlogix, Scott is responsible for the management of existing client relationships as well as helping drive new business for Bell Techlogix. He brings extensive experience in IT managed services to his role at the Indianapolis-based company.  Most recently, Scott held several senior roles at Unisys including the Vice President of North America Managed Services role where he led his team in successfully providing IT services and solutions for businesses globally. Scott is a graduate of University of St. Thomas with a bachelor’s degree and MBA.

Jack Mansfield

Vice President of Digital Workplace Strategy

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Jack Mansfield

As Vice President of Digital Workplace Strategy, Jack works to architect solutions and innovative strategies for current and prospective clients. Throughout his 10+ year career at Bell Techlogix, Jack has been a thought leader in the organization and has been engaged in all facets of service delivery for our clients, from service design, to transition, to service operations, to continuous service improvement, and ultimately to architecting strategies for the digital workplace. Jack holds a bachelor’s degree from Wabash College, where he gained experience in multiple facets of IT operations including development, desktop support, and network infrastructure.

Shawn A. Moore

Vice President of Global Field Services

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Shawn A. Moore

As Vice President of Global Field Services, Shawn is responsible for the industry leading delivery of Deskside Services and IT Asset Management.  After serving in the United States Navy, Shawn accrued more than 20 years of experience in people management and service delivery all while achieving high levels of customer satisfaction.  Leading with edge, energy, execution, and passion; he has led hundreds of employees to provide creative, forward-thinking, and clearly defined strategies that drive revenue and solve complex operations challenges.  Shawn holds a bachelor’s degree and a MBA, with honors, from the Jack Welch Management Institute.

Marc Othersen

Chief Information Security Officer

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Marc Othersen

As the CISO for Bell Techlogix, Marc is responsible for our risk management strategy, planning, and implementation of all security policies, procedures, and controls that provide Bell Techlogix and our clients with compliant and auditable practices that meet and exceed industry standards. Our clients in healthcare, finance, defense, and other regulated industries continue to be challenged with increasing levels of compliance through HITRUST, CMS, HIPPA, NIST, FedRAMP, PII, and PCI. In turn, Bell Techlogix continues to raise our commitment to the security of our clients’ information security needs. Marc most recently has been an advisor to corporate CISOs and boards, providing guidance and perspectives on strategic information security matters. He has managed information security programs for companies such as Eli Lilly, Hess Corporation, LyondellBasell, and META Security Group. Marc has served on several advisory boards for information security technology companies and is an active speaker at key industry and information security events.

Ami Hall

Vice President of Human Resources

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Ami Hall

Ami is responsible for optimizing the company's human resource talent by establishing and growing a culture of high performance to support business growth. She leads all aspects of human resources including employee retention and recruitment, talent development, employee engagement, policy, benefits and compensation management, and heads our Unify Committee focused on inclusion and diversity.

Prior to joining Bell Techlogix, Ami held the position of Director of Human Resources for BioStorage Technologies, providing Human Resources leadership to the fast-growing bio-banking business. As a member of BioStorage’s extended leadership team, she led the transformation of the company’s human resources practice, supporting substantial growth in U.S. Germany, and China.  After the company’s acquisition by Brooks Life Sciences, Ami continued to serve as the Strategic Human Resources Business Partner for the Life Sciences Services and Informatics Division, supporting the organization through continued growth, both organically and through mergers and acquisitions.

Ami serves as a Legacy Leader for Pass the Torch for Women, a non-profit dedicated to supporting women throughout their careers with mentoring, networking and leadership training, as well as the Vice President of the Board of Directors for The Global Orphan Foundation, a non-profit focused on orphan care in the Democratic Republic of Congo. Ami holds a Bachelor’s Degree in Communication from Indiana University as well as a Master’s Degree in Organizational Leadership from Gonzaga University.

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Bell Techlogix is a leading information technology managed services and solutions company focused on global government and mid-market enterprises, as well as educational institutions. 

Service areas include Digital Workplace Services, Cloud & Infrastructure, Cybersecurity, ServiceNow, Transformation Projects, and Application Services

Bell Techlogix is a ServiceNow Premier Partner, Cisco Premier Partner, Dell/EMC Platinum Partner, NICE Business Partner, Microsoft Gold Certified Partner, among many other partnerships.

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