Bell Techlogix aligns with your business goals to ensure we work together to provide your end users responsiveness and resolution to their technology issues around the clock.
Retain control of your IT assets without the headache of managing and monitoring complex IT operations.
Bell Techlogix’ Remote Infrastructure Management (RIM) service enables you to retain control of your IT assets after hours, for monitoring and management without the need to increase your own IT staff. By leveraging our network, Bell Techlogix supports all your IT infrastructure needs remotely.
Our ability to shift work quickly and uneventfully reduces costs, enhances productivity and diminishes risk, giving you improved service delivery and security governance.
Our remote infrastructure monitoring and management leverages the wealth of knowledge and resources that we can provide, including network and device availability, alerts and pre-failure indicators, real-time alerting, monthly reports, network analysis and recommendations, as well as asset management, security assurance, preventive maintenance and quarterly business reviews for more complex accounts.
Our solutions are customizable to the needs of your business without putting a strain on human or financial resources. We leverage our ServiceNow platform to provide state-of-the-art, fully integrated processes and tools for remote Tier 2 and Tier 3 support and management that streamline operations around the clock. In addition, our proactive recommendations for improvement help to alleviate the stress of IT management.
Your business will perform brilliantly without significant upfront capital expenditures or risky transitions – plus, you can leave behind day-to-day IT operations management.
Bell Techlogix leverages vast experience in designing, deploying and servicing IT infrastructures to address the needs of all key stakeholders including end-users, executive management and IT teams.
Our service also provides supports for Technical Operations and NOC, Systems, Storage and Network Management, Service Level Management, Circuit Provisioning, Performance Tuning, Tier 3 Support and Remediation.
By leveraging our resources and facilities, you can reduce your IT operating costs, increase user productivity, decrease downtime while improving the reliability and service of your network: