Bell Techlogix has done an excellent job in buying and integrating best of breed products in the marketplace. We take our time to strategically assess and determine which products are best to enable us to provide our managed services to our customers. We have made a strategic decision to take that platform now and extend it to our customers, where our customers can leverage that platform-as-a-service from ticket management to call management, remote control, knowledge management, self-service, and infrastructure management monitoring. We will manage, host, and administer that platform on behalf of our customers.
The BEAM platform is a unique offering within the marketplace. There are no other companies that are offering the full line of services we offer from a solution perspective. We don’t just offer ticket management tools, but also remote control, and knowledge management and a host of other accompanying tools. We also offer call management systems, with full implementation from start to finish. You may start with nothing, but we have a solution for you. If you begin with an existing infrastructure, we can help migrate all or the portions of that to a platform that you can count on for growth and change in your organization.
If your company needs to be updated to a more logical, streamlined incident, request, change and problem management process infrastructure, Bell Techlogix can assist you with that transition. We will take care of the disposal of old products, implementation of new ones, as well as the management of ongoing service desk solutions and infrastructure processes. Give us a call if your company is ready to take the next step towards success. 1-888-612-8261.