Today's workforce is mobile and remote. Bell Techlogix can help you stay competitive and connected.
Service desk solutions from Bell Techlogix enables your organization operate more efficiently. From customer service resources to analytics tools, we create unique solutions to keep your organization moving forward.
Our world-class capabilities drive success for some of the world's largest companies, and recognized with Gartner Magic Quadrant credentials.
Our service desk solutions will include:
- A highly secure and established infrastructure to manage high call volume, reduce phone hold times and increase problem resolutions
- Exceptional end-user experience
- Improve resolution rates and enhance productivity
- An active database of applicants ready to hire and train
- Leverage leading support and analytics tools to drive operational efficiency
- Control service desk costs by offering flexible long-term solutions
- Address multi-language support challenges
- Expand and contract to support key growth or expansion
- Ability to launch temporary customer service desk in less than 72 hours