Define Service in Managed Services
From Bell Techlogix’s perspective, our engineer's abilities to not only identify the issues, but to remediate the issues. As well as our coordination of those efforts with our global tier 1 level, really give us a 24 by 7 by always look at what is going on with our customer. It also provides us a 360 degree view of our customer at all times.
Look, Fix and Mitigate
It's not just looking and fixing, it's looking. It's fixing. It's mitigating. It's trying to project problems that may have not shown themselves yet, but based on the symptoms that we're seeing, those instances or those issues are going to be right around the corner. Being able to cut those off at the pass, is a big part of what Bell Techlogix engineers do everyday.
About Bell Techlogix
Bell Techlogix is a leading information technology managed services and solutions company focused on global and mid-market enterprises, as well as educational institutions. Bell Techlogix provides our services and solutions to a variety of customers; leveraging BEAM, our integrated enterprise service delivery platform, across our offerings portfolio including, End User Computing, Infrastructure Management and Enterprise Mobility Management. Bell Techlogix’s IT Lifecycle Services provide a comprehensive suite of business process services that optimize IT assets throughout their entire lifecycle. Bell Techlogix has leveraged over 25 years of experience to build market leading solutions such as our Service Desk 3.0 and BEAM as a Service offerings for comprehensive IT managed services.