Bell Techlogix Recognized as a Leader in 2024 ISG Provider Lens™ for Future of Work Services

October 18, 2024 – Bell Techlogix, an Indianapolis-based IT managed services and solutions company, has been identified as a “Leader” in ISG's Provider Lens™ evaluation for Future of Work Services Managed End-User Technology 2024.

This report focuses on what businesses are doing to design new ways of working and the Future of Work models that connect them to digital solutions. The ISG Provider Lens™ recognizes Bell Techlogix as a Leader in this quadrant for its analytics-driven asset management, midmarket focus and comprehensive portfolio:

• Using centralized analytics and unified processes to make data-driven decisions and improve overall service delivery, Bell Techlogix ensures proactive and efficient support.
• Bell Techlogix provides a flexible services approach to midmarket clients, offering customizations tailored to their needs.
• With a strong service portfolio that includes endpoint management services, service desk support, infrastructure management, cloud migration and software procurement, Bell Techlogix supports managed end-user technology services for highly controlled industry environments, as well as the growing need for flexible onsite device support through tech cafés, pop-up tech cafés and SmartCenter, a combination of a virtual technician and a smart locker for quick device swap-outs.

The Managed End-User Technology Services quadrant assesses providers specializing in managing the end-user technology environment and servicing more local clients with a regional presence. Leaders in this quadrant have significant experience with midmarket and small/mid-size business clients in the U.S. and provide focused end-user technology services targeted at cost optimization and end-user experience enhancement. The report highlights Bell Techlogix's strong local presence, targeted approach for the midmarket segment and dedicated offerings catering to IT asset management, device-level support and unified endpoint management.

“Bell Techlogix has a solid local presence, targeted services for the midmarket and a specialized approach toward asset management and device-level support through technology cafés,” says Mrinal Rai, ISG Assistant Director and Principal Analyst.

Bell Techlogix was also recognized in the ISG Star of Excellence™ research on enterprise customer experience, based on the direct feedback from clients.

Bell Techlogix recognized as a Leader in 'Future of Work Services' in the ISG Provider Lens™ Managed End-User Technology Services – Local Specialists 2024 US Quadrant Report