With Digital Transformation in 2018 spanning multiple departments and business units, it’s crucial to have a plan in place to effectively manage this change. Instrumental aides in the journey, IT Service Management and Analytics, help organizations implement and accelerate Digital Transformation.

Bell Techlogix working alongside BrightTALK, a technology media company which provides professional webinar and video solutions to the industry, would like to invite you to join us for a free Webinar on July 19th at 3:00 PM EDT. Bell Techlogix SVP of Strategy & Portfolio, Brenda Lichtenberg & Jack Mansfield, VP of Digital Workplace Services will be leading a discussion on Service Excellence and Analytics Driving Digital Transformation. This session will open with a discussion on the current market trends in analytics to showcase where companies are investing. We will then cover how to get started on the road of analytics and showcase some transformative effects of analytics to IT operations.

Key Takeaways:

  1. Discovery – Find all of the data sources that you have.
  2. Insights – Take a multi-variable approach to analytics
  3. Actions & Outcomes – Identify 1 initiative at minimum to get started with analytics
  4. The Big Picture – How BI and analytics fit into digital transformation