The 2019 Gartner Magic Quadrant for IT Service Management (ITSM) Tools includes ServiceNow, a Bell Techlogix partner. The Magic Quadrant for ITSM tools assesses the vendors on their completeness of vision and ability to execute.
Through our dynamic partnership with ServiceNow, Bell Techlogix has a leading edge for producing highly desirable core services that focus on quality, automation and efficiencies that enable the digital generation as well as transform the way our clients can excel in their business.
ServiceNow is positioned highest in the ability to execute. One of the largest vendors in the ITSM tool market, based on 2018 revenue.
Gartner Magic Quadrant for IT Service Management Tools,29 August 2019, Rich Doheny, Chris Matchett, Siddharth Shetty Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.