IT as a Service

What is IT as a service?

IT as a service is a term we are hearing about more and more in our industry. It’s a name that gets tossed around quite a bit and has multiple definitions and meanings to various stakeholders. We look at IT as a service as a simple paradigm shift in our market. More and more today, users of technology are concerned …

Middle Market Client Strategies

Middle Market Client Strategies for IT Services

Very often, middle market IT services buyers have all of the same requirements of a large enterprise. However, what has also become increasingly apparent is that many of the very large service provides do not devote the time, attention, methodologies and offerings truly required to satisfy the needs and expectations of middle market companies. The middle market is looking for …

IT Service Management

How is IT as a service different than it was five or 10 years ago?

There is a phrase that says, “Everything is a Service.” The notion of this is that a product or a piece of technology is only as valuable as the service or the business outcome that it produces. As an IT Services industry, we take the challenge of the details of the products, the details of the technology, even the details …

Benefits of IT as a Service

The Business Benefits of IT as a Service

What are the benefits of IT as a Service? Some of the benefits for the user and/or the business are vast actually. One benefit would be predictable outcomes and well-structured service levels so that the business user of the IT service could understand how the service is best utilized, leveraged and “consumed.” With well-defined service levels for items such as …

IT as a Service

IT as a Service; Trends in The Cloud, Mobility & IT Service Management

How has IT as a Service changed just in this last year? The major impact on IT as a Service over the past year actually involves three key areas: One is the cloud becoming more and more ubiquitous, so the idea of acquiring your IT services through the cloud, be it any of the different flavors of public, private or …

IT Deployment Management

IT Deployment Management Solutions & Depot Services

When a client recently approached us and asked us about the possibility of re-imaging 200,000 of her devices and updating their firmware, all within 6-8 weeks, we knew we were up for the challenge. Bell Techlogix successfully received, unpackaged, re-imaged, tested, and repackaged the devices safely for shipping, all so our client didn’t have to miss the busyness of her …

End User Computing Service

End User Computing Service Desk & Outsourcing Solutions For Primerica

Primerica is the largest independent financial services marketing organization in North America. Primerica has 90,000 licensed representatives in all 50 states, Puerto Rico and every province in Canada. They help their clients become properly protected, debt free and financially independent. Providing technology solutions has always been a big part of what they do for their sales force. Particularly in the …

Infrastructure Management Services

Infrastructure Management Services Improve Service Desk Operation

On the list of challenges that CIO’s often encounter is the management of their infrastructure. It can be difficult to coordinate the different infrastructure groups including: networking, engineering, desk-side field support, service desk, security, and network monitoring. How do you really manage your entire infrastructure seamlessly? One of the most crucial factors of a service desk operation is the opportunity …

Technology Lifecycle Services

IT Lifecycle Support Services & Solutions For Marian University

Founded in 1952, Bell Techlogix has been around a while longer than the technology we use today. Having been around to evolve and adapt as technology has grown, Bell is able to offer a full set of IT solutions for our clients, everything from procurement to deployment of their technology, to ongoing total IT lifecycle support services. We can also …

Mobile Device Management

IT Lifecycle Management Services Include Mobile Device Management

In today’s fast paced economy, technology can become overwhelming.  Bell Techlogix provides the tools and support to enable your team to utilize technology to the fullest.  Support issues don’t just happen during business hours, and Bell Techlogix is there to provide support for your team removing the distractions of application and hardware issues.  But, support isn’t the only challenge facing …