The Report focused on Bell Techlogix’s BEAM-as-a-Service management platform and the modular customizable capabilities available to their clients. The platform spans across helpdesk operations, knowledge management, network and system management, mobility management, analytics and reporting. The platform includes automated call management based on VoIP and IP services management, the monitoring and managing of incidents using ITIL and ITSM, and IT asset management using a CMDB. Knowl¬edge management and a self-service portal are also provided.
In the report, 451 Research describes Bell Techlogix as an innovative MSP with a focus on customized services for the mid-size buyer. The BEAM services run on a private cloud and provide complete support for the environment including the management of third-party vendors and licensing.
“Bell Techlogix is an innovative MSP, always looking to expand its value proposition beyond the mainstream US midmarket, select large enterprises and US education offerings. As such, Bell Techlogix continues to develop a pioneering business model for MSPs that should especially appeal to the midmarket buyer.” said Dr. Katy Ring, Research Director, 451 Research.
“We are thrilled with the continued coverage by 451 of how we are innovating and differentiating our BEAM platform and offerings. Our customers continue to profit from the pragmatic advancements we have made in automation and orchestration of holistic managed IT Services.” said Anthony D’Ambrosi, President, Bell Techlogix.
About 451 Research
451 Research is a leading global analyst and data company focused on the business of enterprise IT innovation, with offices in New York, London, San Francisco and Boston. Clients of the company—at end-user, service-provider, vendor and investor organizations—rely on 451 Research’s insight through a range of syndicated research and advisory services to support both strategic and tactical decision-making. Learn more at 451research.com.
About Bell Techlogix:
Bell Techlogix is a leading information technology managed services and solutions company focused on global and mid-market enterprises, as well as educational institutions.
Bell Techlogix provides our services and solutions to a variety of customers; leveraging BEAM, our integrated enterprise service delivery platform, across our offerings portfolio including, End User Computing, Infrastructure Management and Enterprise Mobility Management. Bell Techlogix’s IT Lifecycle Services provide a comprehensive suite of business process services that optimize IT assets throughout their entire lifecycle. Bell Techlogix has leveraged over 25 years of experience to build market leading solutions such as our Service Desk 3.0 and BEAM as a Service offerings for comprehensive IT managed services.
Bell Techlogix is a privately held company headquartered in Indianapolis, Indiana. For more information on Bell Techlogix, please visit us on the web at www.belltechlogix.com, follow us on Twitter @BellTechlogixHQ, like us on LinkedIn or become a fan on our Facebook page.[/vc_column_text][/vc_column][/vc_row]