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Bell Techlogix drives our Enterprise IT Service Management and delivery automation services with ServiceNow and best of breed solutions. The cutting-edge ServiceNow IT platform is fast becoming the industry leading standard for an enterprise-wide system of action that enhances IT service visibility. Through our dynamic partnership with ServiceNow, Bell Techlogix has a leading edge for producing highly desirable core services that focus on quality, automation and efficiencies that enable the digital generation as well as transform the way our clients can excel their business.

Driving Enterprise Velocity
Today’s business landscape, where competition is heightened in every industry, demands not only greater agility, it requires velocity. How fast your company is moving truly is a competitive advantage. When employees report they spend at least six hours a week on low-value administrative tasks, slowing down a company’s progress, improving velocity becomes a strategic imperative.

IT platforms are the foundation that drives every business process, employee productivity and customer experience. IT is uniquely positioned to influence enterprise velocity through a service orientation that:

  • Improves service levels, inefficient tools and siloed teams by radically rethinking and integrating the enterprise.
  • Replaces unstructured work patterns with efficient structured workflows that connect the right people, at the right time, with the right information.
  • Eliminates outdated processes that hinder growth by automating more tasks and decisions.
  • Engages and energizes employees to heightened levels of productivity and access.
  • Takes responsibility for the velocity of your business and drives business outcomes while reducing costs.

Use the ServiceNow platform with the Bell Techlogix optimization package to accelerate your business with service management disciplines that streamline and automate:

  • IT service management
  • Human Resources
  • Customer Service
  • Business Applications
  • Security Operations Integrations

ServiceNow enables automated repetitive actions so requests are delivered directly to the support groups responsible for resolution or fulfillment. With an integrated knowledge and support chat integration resolvers have easy access to the information they need in real time, which results in faster resolution of tickets and improved user experience. Your enterprise will experience enhanced IT service transparency, ease of use and gain the velocity to control your operational growth and maturity.

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We’ve provided managed services and solutions to:

  • Global 500 Enterprises
  • Domestic Mid-Market Companies
  • Academic Institutions
  • Healthcare Organizations
  • Retailers
  • Financial Services Firms
  • High Tech Companies
  • Manufacturers & Distributors
  • Professional Services