Virtual Desktop Support

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Innovative ways to use virtualization are improving today’s IT environments.

Right now, when an employee sits down at their workstation they will see the desktop they are familiar with, yet that desktop may actually be processing on a computer in the central data center. What the employee would be seeing and controlling is only a representation of that desktop on their screen.

Creating a virtual desktop infrastructure allows you to use a centralized desktop image for different classes of users, providing a very consistent, controlled environment for your staff regardless of their location or equipment.

Used by educational institutions as well as privately held companies, Virtual Desktop allows you:

  • To make use of an existing computer base with little regard for the age
  • To have complete control over available applications without the worry of maintaining hardware and desktop image on each and every PC
  • To reset to standard desktop in seconds thus diffusing any data, viruses, malware or intentional mischief left over from a previous user
  • To take the effort used to build a single standard company computer and deploy that to hundreds of desktops in hours instead of months, and by doing so reducing the cost and increasing speed of delivery.
  • To deliver new or remove old applications in seconds instead of weeks. To even be able to leave the older versions of an application available alongside the newer version.
  • To place workstation desktops into the controlled environment of the data center, protecting critical data and infrastructure as a result
  • To put parameters in place for web search, download, application installation and more and by doing to protect not only the user desktop but eliminate the threat of device based viruses attacking company data

Our Virtual Desktop Support service makes new software installation quick and easy because it is all done from the main data center alleviating the need to visit each and every one of the desktops for software updates.

There is also no need to back up every desktop across slow home or branch connections. Virtualization allows for these back-ups to occur from the centralized location. Employees can be allowed to use the old version of the software left on the base computers until they are comfortable with the new version. The need to buy the newest, most up-to-date hardware for every computer station is virtually eliminated.

Thin Clients

Virtual Desktops allow for the use of ‘thin clients’. A thin client is a device that contains only the logic required to connect to the virtual desktop environment and to present the desktop experience to the end user on a local screen, keyboard and mouse. Some of these devices are built into the monitor or keyboard reducing the foot print even further.

Thin clients allow you to maintain desktop computing services with a higher level of security and convenience. They generally have no local storage and can be set to not accept local storage devices, such as USB keys. So the device reducing the risk of data theft and of foreign data being introduced into your systems. They also reduce the troubleshooting process to a simple replacement of a device.

Virtual Desktop Services Supported

  • Virtual Desktop Infrastructure
    • VMware Horizons View
    • Citrix XenApp
  • VMware ThinApp
  • VMware App Volumes
  • Microsoft Systems Center Configuration Manager

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We’ve provided managed services and solutions to:

  • Global 500 Enterprises
  • Domestic Mid-Market Companies
  • Academic Institutions
  • Healthcare Organizations
  • Retailers
  • Financial Services Firms
  • High Tech Companies
  • Manufacturers & Distributors
  • Professional Services